Intamin is a world-leading manufacturer of amusement and theme park attractions with a proud history built since 1967. Our product portfolio boasts the widest range of rides in our industry. We are known for roller coasters, water and freefall rides as well as observation towers, round rides and many others. Since the beginning, we have been pioneers in our industry: We have and still develop highly innovative and cutting-edge rides as well as technologies for our worldwide clients and hold countless world records for our achievements.
Every day, we work for the smile on our customer's faces, the thrill and joy of their experience and to push the boundaries of what's possible between man and machine. We create, engineer, manufacture, install, test, deliver and service all systems ourselves and every person in our organization has a key role in the process. We live our strong passion: You dream it, We build it - They love it.
To strengthen our Team After Sales in Schaan (Liechtenstein), we are looking for a
Your group will be part of Intamin Parts & Services and will be essential to the success and image of Intamin as a supplier of sustainable and relieable refurbishment solutions in the market.
WHAT ARE YOUR TASKS IN THIS ROLE?
- Lead and Support Team: Lead and support a team of engineers who assist customers by addressing and resolving technical issues. Oversee the project management of refubishing old installations to ensure timely and effective completion
- Customer Care and Issue Resolution: Provide exceptional customer care by proposing and implementing solutions to technical issues. Maintain positive relationship with customers through regular contact, support and courtesy visits
- Internal Communication and Coordination: Facilitate effective communication and coordination within the team and with other departments, including water/ coaster/thrill ride departments, calculation, designers and sales, to ensure seamless operations and solutions
- Technical Support and Evaluation: Offer technical support to both the team and customers by conducting thorough evaluations to determine the feasibility, safety, costs, and schedule for potential technical solutions or equipment renovations. Ensure all aspects are carefully considered and addressed
- Commercial Relationship Management: Assist the team in managing commercial relationship with customers by providing well-founded proposals and negotiating final intervention price to ensure mutually beneficial agreements
- Order Coordination: Take responsibility for coordinating orders with suppliers and internally for commercial aspects, ensuring smooth and efficient processes
WHAT DO YOU NEED FOR THIS ROLE?
- Completed training as a design engineer / poject manager or completed studies in the field of mechanical or construction engineering (Bachelor or Master Engineer
- 10+ years of design or project management experience after training/studies, preferably in the field of mechanical engineering, plant, crane and vehicle construction
- Experience in price calculation and ability to estimate cost
- English language skills at an international professional level. German desirable
- Independent, reliable way of working, initiativ and flexibility
- Good attitude, coordinaton and communication skills
- FL/CH/EWR/EU nationality or residency permit within EU/CH.
WE ARE LOOKING FOR THE FOLLOWING PERSONALITY:
- You are open to working in a multicultural environment.
- You keep calm and have an overview even in hectic times
- You are able to work under pressure and show willingness to perform
WHAT DO WE OFFER?
We offer a unique place to work in one of the most exciting and fun industries in the world. As a mid-sized, family-owned company, we offer a high degree of job responsibility with short decision making times in a highly diverse, global, and multi-cultural environment. We provide a competitive salary and good development opportunities working with a very talented and dynamic team who have brought the company to where it is today.
We value and organize regular team events and team activities and provide an internal education program for individual development. Our working time model is a flextime working system. We are located in the beautiful mountainous Rhine valley boasting with amazing opportunities for outdoor recreational activities in the mountains and surrounding lakes.
Learn more about Intamin: https://www.intamin.com/company/about-us/
Learn more about our products: https://www.intamin.com/products/
YOU WANT TO GET ON THIS RIDE WITH US?
We are looking forward to receiving your CV including where available the corresponding letters of reference and the documentation on your professional qualifications together with your letter of motivation.